... Globe Electric Wi-Fi Smart Plug, No Hub Required, Voice Activated, 2 Grounded Outlets, White (1-Pack, 15A), 50020 Setting a Schedule for your Device on your Genio App (pdf), 12. The Plug will not turn on at all with the power switched on. If the factory reset is successful, the bulb you’re setting up will blink 3 times, or the plug LED will blink blue. 10. Setting a Scene for your Colour Changing Smart Bulb on your Genio App (pdf) Download. It's a great time to fill your house with smart light bulbs and switches -- but do yourself a favor and read this first. Go back to the app and continue the "setup" to select your new WiFi SSID. If the light or plug LEDs don’t blink, you'll need to factory reset each bulb or plug manually. Smart in every room: Install a globe smart plug in every room to automate your home and make your whole house smart SPECIFICATIONS: System Requirements: Conect with your Wi-Fi router at 2.4 GHz; Runs on 2.4 GHz or 5 GHz after connection - Mobile device running IOS 8.0 or higher / Android 4.1 or higher; Smart Plug: 15A. Wired Switches. Customer Service Hours. Here is a quick in depth video showcasing the step by step process to Reset the Insignia Smart Plug! SHOP SUPPORT. Typically press the button for 5 second for a soft reset. Smart Features. 5 second soft reset and 10 second hard reset. Hold on the power button for 5 seconds and then release. Registering your Mirabella Genio App (pdf), 2. Smart Plug. Setting a Scene for your Colour Changing Smart Bulb on your Genio App, 11. Your smart plug will reset and go into “Pairing” mode. To place the Smart Plug in “Pairing” mode: Begin with the device unplugged. Making your Plug Slowly Blink for AP Mode (pdf), 7. If a standard plug works, try the smart plug in a different socket. Schedule a Callback To restart, unplug and plug back in the device. SMART IN EVERY ROOM: Install a Globe smart plug in every room to automate your home and make your whole house smart. Our growing portfolio incorporates an array of products including smart bulbs, outdoor decorative lights/ string lights, adaptors, power boards, home appliances and so much more! Setting a Scene for your Colour Changing Smart Bulb on your Genio App (pdf), 11. Sol. Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. How to Revive Your Smart Light Settings After a Power Outage. Next, plug the router into the smart plug, and you’re off to the races. With the Smart Switches and Plugs you can do two types of reset. Press and hold the white button on the top of the plug as you plug it in. Ignite setup lists both 2.4G & 5G. Smart Home FAQs. Google Home mini unit does connect ok with Ignite. Turn on and off the lamps, small appliances and electronics you use everyday, with the SmartThings app on your phone or tablet. If you have any questions for us, please refer to our Smart FAQ page. AP (Access Point) Mode on your Genio App (pdf) Download. Smart Plugs (3) The Globe Shop > Smart Home Automation > Smart Plugs. 1. Setting a Schedule for your Device on your Genio App. Try to reset it. AP (Access Point) Mode on your Genio App (pdf), 8. If prompted to reset the device say "no" or I think you will do a hard reset. Then go to the app and add a device (even though the device is already in your app). AP (Access Point) Mode on your Genio App, 8. Setting Automation on your Genio App (pdf) Download. App. Setting Automation on your Genio App (pdf), 10. Globe Electric Wi-Fi Smart Plug, No Hub Required, White,50114 Whether you use it on your phone or with an Amazon Echo smart speaker, the nice thing about Amazon's Alexa is that it's easily programmable with a variety of affordable smart plugs.However, not all devices work with Amazon’s digital assistant right out of the box. ... Smart Home Products (C by GE) Smart Bulbs. If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. C-Reach. 7 things to know about smart lights before you buy a boatload of them. You would use the 5 second soft reset to reset the device with out losing the settings on. I've tried connecting in AP mode and the regular mode. Globe Electric Wi-Fi Smart 2-Outlet Outdoor Plug, No Hub Required, Voice Activated, Black, 50029. Power cycle the plug by unplugging it, then plugging it back in If the above steps did not work, you may need to factory reset the plug If your home Wi-Fi network is displaying in the C by GE app, but you are unable to connect your smart plug to the network, here are some common solutions: Wire-Free Devices. Connecting step always fails: Router Setting: Connect your phone to the same WiFi network. Base socket: Try putting a standard Plug in the same socket and see if it works. Thanks. Globe Smart Plugs: Power on the device. Making life easier through innovation is the CE mission. I am upgrading my Wi-fi with a deco and want to change the SSID at the same time but I don’t really want to have to factory reset all my smart devices? Create the perfect scene. When you do this, all Smart Hub settings will revert to their factory defaults and all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub apps will be deleted. Setting up your Devices on Genio App (pdf), 4. All rights reserved. How to reset Smart Plug? Set your home to your schedule. With the Smart Switches and Plugs you can do two types of reset. Lenovo Inc. View View. I've reset everything, phone, router, bulb. Combine multiple Smart Plugs, and you can even automate an entire room- … Turn OFF after 10 seconds and then turn power ON. There's no smart device that's easier to set up than a smart plug. Connect to the WiFi SSID the device is now broadcasting. When the power goes out, it can wreak havoc on the smart home. @Carl if would be real helpful if you then provided the instructions to perform the different types of resets...... Hi Keith,  We absolutely understand that. 9. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Note that the reset sequence is different depending on your device’s firmware version. For this example, we are creating an Automatic Scene named “Rainy Days” to automatically execute the “Globe Smart Plug” to turn on when it is a rainy day. Making your Bulb Slowly Blink for AP Mode (pdf), 6. Hold the button for 4 seconds, Blue light will be flashing slowly and it means smart plug is ready to be added; Trouble Shooting Guide. Configuration Issues: Configure fail, and the blue light blinks slowly: 1. Take note, however, that your router must have a physical on/off toggle switch for this to work—if your router just has an electronic button (like the power buttons on computers) and doesn’t power on automatically, then this won’t work, unfortunately. Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite. You would use the 5 second soft reset to reset the device with out losing the settings on. 5 second soft reset and 10 second hard reset. Through the CE Smart App, our Wi-Fi plugs, outlets, dimmers and power strips let you monitor, control, and manage your electronics, appliances and lighting, at home or on-the-go. Smart Plugs. 11. Samsung's SmartThings smart plugs, for instance, require the setup of an entirely separate hub to work. (Button location varies by device.) I removed the app and reinstalled it. Here are some examples: “Alexa, turn on the living room light.” “Alexa, turn off the living room light.” “Alexa, set the living room light to 50%. US and Canada (English): Monday – Friday 9 AM – 9 PM EST Saturday - Sunday 12 PM – 9PM EST. Unfortunately that’s not really the case: smart plugs only use a tiny amount of internet data. Coming back to smart plugs now, if you do have a short distance between your smart plug and your router, and your internet speed is very good, you might be thinking “great, I can benefit fully from 5 Ghz smart plugs!“. How to set up a smart plug . I've changed my SSID name to be "more recognizable". Setting a Smart Scene on your Genio App, 10. SPECIFICATIONS: System Requirements: Wi-Fi router at 2.4 GHz – Mobile device running IOS 8.0 or higher / Android 4.1 or higher; Smart Plug: 15A. Copyright © 2020 TP-Link Corporation Limited. If you're not tech savvy, don't worry. https://www.tp-link.com/us/support/faq/2648/. Is it possible to change all the Wi-fi APs without resetting the switch. If your answer is not available, do not hesitate to contact us at 1-888-543-1388. For more information, visit Mygeeni.com. Setup Configurations- Lenovo Smart Plug & Bulb FAQs. Immediately release the button after the blue status LED turns on (after about two seconds). Contact Us - Smart Products. Factory reset Smart Hub If you are still having issues with your Smart Hub, you can perform a factory reset. Smart Strips. A Smart Plug Installation service also includes a Wi-Fi assessment to ensure that your Wi-Fi plug is properly connected and that you can easily connect your devices to the smart plug. Making your Plug Slowly Blink for AP Mode, 7. I purchased the 3 pack of Globe Suite smart bulbs from Costco and I have tried everything to get them to connect and they just won't. Check if you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. Canada (French): Monday – Friday 9AM – 6PM EST Step 1: Open the Globe Suite™ App and tap “Smart Scenes” located at the bottom of the page. Here at Mirabella, we have simplified and automated everyday living with our Genio Smart Home range. Then, tap “Add Smart … Making your Bulb Slowly Blink for AP Mode, 6. Another, albeit more difficult, is to move the phone and smart plug to an area where the 5ghz signal is weak or non-existent. To have Amazon Alexa control your devices, use the names you set up in the Globe Suite™ APP. Setting a Smart Scene on your Genio App (pdf) Download. This will factory reset the device. Setting Multi-User on your Genio App (pdf), 4. Making your Plug Slowly Blink for AP Mode (pdf) Download. Copyright 2019 Merkury Innovations. If you cannont find it or you do not see a user guide available please let me know so I can have that corrected. 7. To get started, pair your Globe Suite™ APP in the Amazon Alexa APP. The SmartThings Wifi Smart Plug makes it easy to step into a smarter home the instant you plug it in. 8. Here's how to automatically reset your Philips Hue smart … @lucozadenrg . Setting a Smart Scene on your Genio App (pdf), 9. I have more than 100 devices and dozens of smart plugs that are 2.4ghz and these methods work 100% of the time for me. Once you reset them go to the Kasa app and add a new device of that catergory The app will ask you do you want to factory default it, just say no and link it to the new SSID. If you weren't able to connect our smart bulb using the recommended EASY mode (bulb flashing rapidly), then try this AP mode. This is why this information can be found if the products user guide. An alternative is to use a device that only supports 2.4ghz to add the smart plug. Use everyday, with the Smart Switches and Plugs you can do types. Not see a user guide available please let me know so i can have that.... Of an entirely separate Hub to work 5 second for a soft to! Plug makes it easy to step into a smarter Home the instant you plug it in device out. Than a Smart Scene on your Genio App ( pdf ), 7 `` device Offline '':... Second soft reset and go into “Pairing” Mode you can perform a factory reset through innovation is the CE.. And go into “Pairing” Mode: Begin with the device with out losing settings... 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